Who We Are

 

AL HABASH TRAVEL is one of the major tour operators in Saudi Arabia. With over 26 years of experience, we are the leader of the holidays packages around the world, employing more than 45 industry professionals.

 

We understand tourism not as a mere leisure activity only but as an educational yet pleasant journey to unknown Countries and cultures.

 

ALHABASH TRAVEL  is an IATA accredited agent and specializes in following fields while offering comprehensive Travel Solutions to the discerning client

 

How We Work

 

Our vision:

To provide excellent service options and innovative solutions to each of our customers by being a professional travel management company of choice.

 

ALHABSH TRAVEL  is a one stop travel solutions provider which aims to continuously grow across borders, in products and services, and always putting the customer’s delight at first place.

To be leaders and trend setters in the travel industry, in all avenues of business that we are associated with

 

Mission:

We provide travel related solutions to individual & corporate customers.

 

Values

• Excellence in service delivery by understanding the needs of the customers and ensuring we have the right people on board.

• We shall show we are reliable by being consistent in delivering what we promise. By being knowledgeable about our products, services and the travel industry.

• We will be passionate about serving our customers by having positive attitude, being enthusiastic and going the extra mile.

• We will lead by example by walking the talk and being the reference point for behavior and attitude.

• We will demonstrate our accountability by doing the best we can to meet commitments. Speaking up and being open and transparent when we no longer believe we can meet the agreed commitments, looking for solutions, rather than for excuses. Taking ownership of our shortcomings.

• We will showcase our empathy by exercising active listening so that we can summarize the client’s needs in our own words, acknowledging the clients emotional status, providing the customer with context about why things are happening the way they are happening.

We will show our integrity by following the law, both local and of the travel industry. Following the organization’s policies and processes acting upon the values of the organization.

What We Believe

 

We believe that the true assets of a company are its staff and invest in them with regular technical, customer service and self development training's at all levels. This is in line with our mission statement “our aim is to be the market leader by employing talented and motivated people”.

Our employee bank has multilingual staff who are professionally qualified in all aspects of the travel industry.